FAQ - Frequently asked questions
Welcome to Alpenhigh! Here you will find answers to the most important questions about buying, auctioning and selling cannabis seeds.
General
1. what is Alpenhigh?
Alpenhigh is a platform where you can buy cannabis seeds, participate in auctions or offer seeds for sale yourself.
2. is the trade in cannabis seeds legal?
Yes, the trade in cannabis seeds is legal in many countries. Please inform yourself about the laws in your country before placing an order or offering seeds.
Buy & Bid
3. how can i buy hemp seeds?
You can either buy seeds at a fixed price or bid in auctions. Place your desired items in the shopping cart and follow the ordering process.
4. how does bidding on auctions work?
- Select the auction you are interested in.
- Place your bid.
- If you are outbid, you can place a new bid.
- If you win the auction, you will receive a confirmation with payment information.
5. which payment methods are accepted?
We accept various payment methods, including bank transfer, cryptocurrencies and other secure payment options. You can find the exact methods at checkout.
6. how is shipping handled?
Shipping is discreet and secure in neutral packaging. The delivery time depends on your location.
7. special shipping conditions for Switzerland and other non-EU countries
In countries where cannabis seeds are prohibited (e.g. Switzerland), we only ship with the stealth option and never in original packaging (OVP).
Selling seeds yourself
8. how can I sell my own seeds?
- Contact us via the form on the website.
- Send us the required documents for verification.
- After successful verification, you will receive a confirmation and the shipping address for your seeds.
- As soon as your seeds are sold, you will be notified and can issue an invoice to receive your payout.
- As a seller, you will receive 50% of the gross sales price as commission.
9. which seeds can I sell?
Under normal circumstances, we only accept OVP seeds. These seeds must arrive in the OVP with an undamaged seal.
Under certain circumstances we also allow the sale of our own varieties and reproductions. For this, proof must be provided that the seller has sufficient experience in the cultivation of cannabis and must provide precise information about the strain (smell, growth behavior, etc.).
We assess each request individually and reserve the right to reject offers. (The commission for specially produced seeds is 1/3 of the gross sales price.)
The sale of hemp plants or other cannabis products is not permitted in the auction house.
10. Customs fees for sales from abroad
If customs fees are incurred that we have to pay upon acceptance of the goods, these will be deducted from the seller's commission.
Legal & Security
11. is my data secure?
Yes, we attach great importance to data protection and use secure encryption technologies to protect your data.
12. May I sell hemp plants or weed?
No! The sale of hemp plants and weed is not permitted. We only offer a platform for the legal trade in hemp seeds.
If you have any further questions, you can reach us at any time via our contact form. Have fun on Alpenhigh!